The dinner table has 6 chairs that go with the set, plus there are 4 more chairs that go with the outdoor dining table that you are welcome to bring in. The house is stocked with toilet paper and soap, but if you use it up its your responsibility to get more. I am not sure why you couldn't find the towels, there is a set in every bathroom plus several extras in the linen closet. Yes, the house and hot tub are not going to be hot when you come in the middle of the winter to a mountain cabin, but that is what the heaters and fireplace are for. There is nothing wrong with the downstairs fireplace, that was operator error and once you figured out how to use it it worked just fine. You are correct that the gate card did not work. The association replaced the gate and is in the process of distributing new cards so very sorry about that inconvenience. Fortunately when you let me know I was able to contact the gate and give you their number so you could have access in and out at any time. Also, you left a huge water stain on the couch, the housekeeper said it was obvious that someone sat on it in their swimsuit and it left a stain. I did ask for $50 to cover the additional cost to have the couch dried, but when you made me aware of your concerns about your stay I absorbed that and paid in on your behalf. Thank you for your stay, but I would prefer if you find another location for your future visits to the area.