There is so much off with this review- Where to start?
We were surprised to read that Kate is an "avid zero footprint camper" because checking into our off grid eco-lodge they asked if fishing was allowed. Caroline, our host, told them our reef is protected and that fishing was NOT allowed in order to keep the natural balance ( 50% of carribbean reefs are dead- more dying) We even offered to send Kate and her husband on a unique opportunity to go out in a hand made cayuko with a local as a fishing guide, away from the reef and contributing to local economy. Kate and her husband refused the offer and continued to fish in plain site, blatantly disrespecting our host, our house rules and the endangered environment.
The over priced food comment is especially surprising as Kate and her husband didn't have any meals with us! In what way are they able to judge the value of our three course breakfast( 12$) or 3 course dinner (18$)? Fresh, local products delivered and prepared in our off grid location. We know for a fact Caroline is a fantastic cook, as stated in other reviews from people who actually ate here!
Regarding the solar power, we checked with our long time caretaker, and solar was working as usual. After midnight we enforce power cuts so people are not draining our batteries with fans running all night. We have never had a guest expect internet at 3:00 am. If she had notified us beforehand we could have arranged something.
Its true the internet stopped working in her cabin on the second day, ( resumed working the same afternoon) though it was working perfectly everywhere else on site. That morning we could have relocated the couple to another 'over the water' cabin with internet and they declined.
They left abruptly, refusing our ride share that would depart to bocas within the hour , shared with other guests, they opted to order a water taxi for themselves (Website hidden by Airbnb) much for zero footprint.