I can’t believe you are this childish and unappreciative, normally I wouldn’t waste my time responding to such rubbish . But this review is very misleading , I’m going to sum up the truth briefly.
I did not know about any plans of any event or additional guest until the day of the check in.
I could have cancelled your reservation an still kept your money due to you telling me there will be more than double the amount of guest allowed on the day of.
Because it was your birthday , I had sympathy for you , and just charged you and additional fee, which was fair but apparently that got you upset .
The music was very loud an yes I kept coming downstairs to tell you to turn down because we have to be respectful of other guest, apparently that got you upset as well. Not to mention I spent 3 hours detailing the apartment after your “event”. Nonetheless thanks for your business it’s unfortunate you chose to go this route and burn any future endeavors or business between us .