Thank you for your comment! I try to improve as a host and your comments help me to achieve it. I am very flexible with the check-in but, sometimes I am not disponible to welcome guests, as in your case, so I had to ask you to take the key in the restaurant because I was working at your arrival time. Sorry to inform you about the key so late, I didn't expect to work in the evening. Anyway, guests also have the responsability of being "online" in case of any mishap as we are not like a hotel 24h open. We are normal people with a normal live, not bussiness owners. In any case, I would prefer to give you the keys personally and explain you that I don't live in the apartment and we rent all the other rooms. I din't think it would be a problem for you and also you dind't ask me if I lived in the apartment or not.
In relation to the adress, is not my fault that you do not understand the way in Spain we write it. I gave you the right adress and you didn't understand that "2º" means "second floor".
About asking for your passport photo, maybe is not necessary for airbnb but, in our city, authorities requests us the information about the people who stay in our house.
Sorry for all the problems, I will try to be more clear and concise next times.