Perfect townhouse for a family or big group who are coming to visit Florida. Very cozy and comfortable! Pool facing Southeast.
The community is very quiet and has great amenities for children.
Ingyenes parkolás a helyszínen
1 king méretű ágy
1 queen méretű ágy
2 normál ágy
Tilos a dohányzás
Nem alkalmas háziállatok számára
Bulik vagy rendezvények befogadására nem alkalmas
Érkezés 16:00 után bármikor
Távozás a következő időpontig: 11:00
Önálló bejutás ezzel a módszerrel: számbillentyűzet
The villa is location ok. We had some problem with host not responding on our calls and message because we were suddenly locked out because our code to the villa suddenly didn't work. There are some stains in the ceiling that I don't know why is there but a little smell is ther…
Flow America válasza:
Hello Anders, Thank you for your feedback. We are glad you enjoyed the villa. As we explained during your stay, the HOA crew that was visiting all homes that week to make the pressure washer and paint and they were the ones that removed the security fence and unfortunately this came to happen, we hope you can understand that we can not be held responsible for this incident. We notified their Team about this situation in order to prevent it from happening again. We take this matter very seriously and we were glad to hear your daughter was doing well. Regarding your door code complaint, it was our mistake while adding to your booking the extra night and not updating the code. Our apologies for this inconvenient. And I also want to update your that we forwarded your ceiling stain complaint to the management team and they are working on it. Our best, Flow America Homes Team
I had an experience with a home where it smelled like cat urine and the internet didn't work. A technician came out but couldn't repair the internet issue. And I had my 3 and 5 year old grand children and wasn't comfortable with the odor. I am in an out of hotels 80% of the year;…
Flow America válasza:
Hi Linda, We did send a person from our maintenance team to verify your complaints. He reported to us that there was no smell or a different smell what so ever. Per your request he even brought fresh air cans during his visit, but was advised that you did not want to use it. Regarding the Wi-Fi not working, he confirmed that it was slower than normal and it was going on and off. We contacted our cable provider on your behalf and requested a visit from their technician for the same day to verify this complain further and even change the modem if necessary. Unfortunately you decided to leave right after the first night. As you can see our team did try our best to help you immediately. After you left this house could not be booked by another client, there was not enough time to prepare it’s cleaning and no cancellation was ever requested to us, so it continued blocking our calendar. Our biggest strength is the transparency we work with, as you can see your review remains here, along with all other reviews we have. If you check the other ones you'll see that we never had similar complaints and that together our reviews confirm the quality of the service we provide. Anytime something different happens during a guest visit we are ready to address it and help them. My best, Natalie S. Flow America Homes Team
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Nyelvek: English, Español, Italiano, Português
Válaszadási arány: 100%
Válaszadási idő: egy órán belül
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