Bryan and Kate were very accommodating during my stay. The place was great and although the photos don't show the queen bed or 2-in-1 washer/dryer which was super useful, everything was as described. Not all of the dishware or bathroom surfaces were as clean as I would have expected at check in, but it wasn't anything that I couldn't take care of myself. Since it's above a garage and there's no central heat, the room can get pretty cold in the winter, but the wall unit provided enough warmth. The neighborhood is beautiful and I felt safe during my stay. Great location within a short driving distance to pretty much everything in Charlottesville.