
Házigazda
16 vélemény
16vélemény
4 az értékelése
4,0
az értékelése%{count} éve házigazda
6Házigazdaként töltött évek
- Lakóhely: Gweru, Zimbabwe
Thandie véleményei
0/0 elem megjelenítve
Értékelés: 2 / 5
, ·
2024. januárI had a very bad experience at Thandie’. Soon as we arrived we were told the property must have been taken down from Airbnb and our booking was a mistake and due to a delay by the owner to communicate with Airbnb to delist from the site. We were then told the reason the property was de listing from Airbnb was because Airbnb rates were lower than their actual going rates and we had to pay more in order to access our room, which we refused to pay and asked for a refund so that we can go somewhere else but this could not happen also because Thandie was unreachable even after trying her contact multiple times. The tv in our initial room was also broken and after negotiations we were then offered an adjacent room which was very small and uncomfortable. I also didn’t have confidence in the safety of the place, the back yard is open and there is no security. The staff at the property did try to help in any way they can and they were very friendly but they could do so much.
Értékelés: 5 / 5
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2021. decemberI had a marvelous Christmas break thanks to Ruvimbo Garden Lodge in Gweru! I was exhausted from the 4 hour drive and the employees graciously helped me to get my things out of my car and into the room! The customer service here is out of this world! The employees would check on me to make sure I was satisfied with their services. The room was excellent, with all the necessary amenities for the en-suite including custom-made soaps and moisturisers! This is definitely my to-stay lodge when I'm ever in Gweru! Thank you Ruvimbo Gardens Lodge!
Értékelés: 1 / 5
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2021. októberPlace has great potential from the outside, but inside there is still more work that needs to be done.
- No one asked for our confirmation details whether we were the expected guests or not
- The TV did not work at all
- There was trash and rubbish in our by the bed dresser
- There was no toilet paper
- There was no soap in the room. Only old used one
- The towels looked old and not clean
As affordable as it seemed, it let us down. We will be praying for improvements as the place is located in the good place and has a great potential.
Thandie utazásai
0/0 elem megjelenítve


Thandie kedvenc témái
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