We really enjoyed our stay at this house — it was beautiful, clean, and cozy. We did our best to leave it just as we found it. Everything was perfect, and if we come back to Big Bear, we’ll definitely try to book the same place again.

Beautiful home in a great location! We had such a great time. The host was accommodating and responsive. Highly recommend this Airbnb!

We were charged $150 for pet fur on a blanket despite selecting a pet-friendly rental—this charge was labeled as “unauthorized pets,” which is inaccurate. We thoroughly cleaned the unit daily due to allergies, and have a strong rental history with positive reviews. Multiple issues during our stay—including clogged drains, an unusable spa, broken locks, and trash/dog waste left by previous guests—were reported to management but ignored. The property was misrepresented, and the management team, led by Stephanie, was defensive and unhelpful throughout.