Jo was an absolute pleasure to converse with. Thankfully, Jo was very responsive & so helpful. The apartment is in a complex that is assisted by a receptionist who was also a delight to deal with. The apartment is extremely accessible to travel to Ghent centre or the main train station as the tram stop is less than 5 minutes away. The WiFi kept coming & going on my phone, that is my only critique of my stay. I would add that this was one of the more expensive apartments I saw advertised even including other apartments in the same complex. I would have expected a reliable WiFi connection for the price & also just to note there are grocery stores very close by but I couldn't find a restaurant within walking distance of the apartment. This fact made my stay a bit stressful. However, I might be correct in thinking there is food served in the complex. I am not sure.