Wonderful and eclectic apartment. Quiet neighborhood in the heart of the city.
The host was terrible. First night, the AC was leaking, puddle on the floor (complaint from previous review). She promised to fix it the next day. I also informed her one shower only dribbled water; the other no hot water. She confirmed she would.
Returned the next evening. Puddle still there and no water for showers, toilet. She claimed maintenance came, but they would have discovered the water problem and the puddle was still there. She promised to send maintenance again and to be patient, without addressing the bathroom problem - my son was ill. I asked for alternate lodging. She said to wait for morning. Merry Christmas. I booked a hotel in the middle of the night, peak tourist season. Then she had the gall to blame us for draining a cistern that was clearly already almost empty. Insult to injury. AirBnB emergency support intervened, reimbursed, and we found safe lodging with a functioning bathroom.