I cancelled because it was dirty, dust and with dead bugs on the wall, utilities and blinds. Much smaller than expected. The elevator opens right into the kitchen so anyone can come into the unit but the bedroom portion does have a key lock. I sat on the bed and could feel ALL the springs. They offered a full refund after I cancelled but then asked me to leave a 5 star review and would send me money if I did. DO NOT TRUST THE 5 STAR REVIEWS! If I could post pictures here I would as proof of the dirt and request for 5 stars.